Returns & Refunds
We want you to be satisfied with your CENTUM purchase.
Core Line Returns
Returns for Core Line products are accepted within 14 days of delivery, provided the item is:
- Unopened
- Unused
- In its original packaging
Refunds are issued to the original payment method once the return is received and inspected.
Limited Editions
Due to the exclusive and limited nature of our monthly releases, Limited Edition products are final sale and are not eligible for returns or refunds, unless the item arrives damaged or defective.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at:
support@centumcoffee.comWe will resolve the issue promptly.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.